🌹 About Our Products

Q1: What makes Your Queen’s Beauty tools different from others?

Our tools combine salon-grade technology with intuitive design, crafted to deliver consistent, professional results at home. Each product is rigorously tested for performance, safety, and ease of use—because we believe your beauty ritual should feel empowering, not overwhelming.

Q2: Are your tools suitable for all hair types or skin types?

Yes! We design our tools with versatility in mind. Whether you have fine, curly, thick, or color-treated hair, or sensitive, dry, or combination skin, our products come with adjustable settings and specialized attachments to cater to your unique needs.

Q3: Do you offer vegan or cruelty-free products?

Absolutely. We are committed to ethical beauty. All our products are cruelty-free, and many are vegan-friendly. Look for the ♡ Vegan icon on product pages for details.

⚙ Using Your Tools

Q4: How do I clean and maintain my beauty tool?

Care instructions are included in every product’s manual. Generally, we recommend unplugging and allowing tools to cool completely before wiping with a soft, slightly damp cloth. For devices with detachable parts, gentle washing with mild soap is usually safe. Never immerse motorized units in water.

Q5: Can I use your styling tools on wet hair?

For safety and best results, we recommend using our styling tools on dry or damp (not soaking wet) hair unless otherwise specified. Some tools, like certain hair dryers or brushes, are designed for damp hair—always check the product guide first.

Q6: How long does the battery last for cordless devices?

Battery life varies by product. Most cordless devices offer 30–90 minutes of continuous use per charge. Specific runtimes are listed in each product’s specifications. We use high-quality lithium-ion batteries for longevity and reliable performance.

🛒 Orders & Shipping

Q7: Do you ship internationally?

Yes, we ship to select countries worldwide. Shipping costs and delivery times vary by location. You can enter your address at checkout to see available options and estimates.

Q8: What is your return or exchange policy?

We offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you may return it in original condition for a full refund or exchange. Please visit our Returns & Exchanges page for full details.

Q9: My order hasn’t arrived yet. What should I do?

Once your order ships, you’ll receive a tracking number via email. If your package is delayed or tracking hasn’t updated, please contact us at info@yourqueensbeauty.com with your order number.

🔧 Warranty & Support

Q10: What warranty do your products come with?

All our tools come with a minimum 1-year limited warranty against manufacturing defects. Some premium devices carry extended warranties—check individual product pages for specifics.

Q11: What if my tool stops working?

First, refer to the troubleshooting section in the manual. If the issue persists, contact our support team at info@yourqueensbeauty.com. We’ll help diagnose the problem and arrange a repair or replacement if covered under warranty.

Q12: Can I purchase replacement parts or accessories?

Yes, many of our tools have replaceable parts like brushes or curling heads. Visit the “Accessories” section on our website or contact us for availability.

👑 Our Philosophy

Q13: Why “Your Queen’s Beauty”?

We believe every woman is the queen of her own life—and her beauty ritual should make her feel powerful, polished, and in charge. Our tools are designed not just to enhance your look, but to elevate your confidence and celebrate your unique radiance.

Q14: Are your packaging and materials sustainable?

We’re moving toward fully recyclable and eco-conscious packaging. Our boxes are made from recycled materials, and we continuously work to reduce plastic in our supply chain.